(USA) Member Team Lead
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About The Position
The position involves assisting management with the supervision of associates in the assigned area of responsibility. This includes assigning duties, communicating goals and feedback, training associates, providing direction on member service approaches, ensuring compliance with company policies, and participating in recruiting and evaluating associates. The role also requires supporting membership by providing information on membership types and benefits, processing memberships, and participating in sales events. Additionally, the position ensures member service by assisting with purchasing decisions and transactions, overseeing the assigned area, handling claims and returns, and maintaining cleanliness. The role includes completing accounting records and documentation, developing processes to meet business needs, and promoting compliance with company policies. The position also involves leading teams and adapting to changes.
