(USA) Member Specialist

Sam's Club • Hoover, AL

405d • $35,360 - $49,920

About The Position

The position involves ensuring the maintenance of the area in accordance with company policies, providing exceptional member service, and assisting with the training of associates. The role focuses on handling returns, organizing merchandise, and promoting Sam's Club products while maintaining security and compliance with company standards.

Requirements

• Customer service experience.
• Retail experience including operating front end equipment such as cash registers.
• Experience working with mobile retail applications.

Responsibilities

• Maintain area of responsibility in accordance with company policies and procedures.
• Provide member service by assisting with purchasing decisions and locating merchandise.
• Manage self-checkout area and resolve member issues and concerns.
• Secure and safeguard company assets by observing potential criminal activity.
• Assist in training Member Frontline Service associates on company processes and new technology.
• Implement company policies and standards of ethics and integrity in daily operations.
• Complete work assignments by collaborating with managers and co-workers.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase options.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement.
• Short-term and long-term disability benefits.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition and fees.

What This Job Offers

• Job Type: Full-time
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree