The position involves ensuring the area of responsibility is maintained in accordance with company policies and procedures. This includes properly handling returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages. The role also focuses on providing member service by maintaining exit areas, reviewing member receipts, acknowledging members, assisting with purchasing decisions, and helping members locate merchandise. Additionally, the position requires maintaining the self-checkout area, resolving member issues, promoting Sam's Club products, and processing member purchases. The associate will assist in securing and safeguarding Sam's Club assets by observing potential criminal activity and ensuring compliance with security and safety practices. Training of Member Frontline Service associates on company processes and procedures is also a key responsibility, along with complying with company policies and completing work assignments effectively.