(USA) Member Specialist
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About The Position
The position involves ensuring that the area of responsibility is maintained according to company policies and procedures. This includes handling returns, zoning the area, organizing merchandise, and identifying shrink and damages. The role also emphasizes providing excellent member service by maintaining exit areas, reviewing member receipts, and assisting members with purchasing decisions and locating merchandise. Additionally, the position requires managing the self-checkout area, resolving member issues, promoting Sam's Club products, and processing transactions according to company policies. The associate will assist in securing company assets, training new associates, and complying with company standards of ethics and integrity. The role also focuses on collaboration, communication, and continuous improvement.
