(USA) GM Coach

Walmart•Mesquite, TX

10d•$65,000 - $80,000•Onsite

About The Position

Role summary: The (USA) GM Coach leads and develops store teams by providing training, feedback, and clear guidance to drive operational excellence. This role ensures alignment with business objectives through effective communication, supervision, and process improvements. The GM Coach supports customer service initiatives, manages financial performance, and fosters associate development by promoting accountability and ethical standards. By modeling company values and driving continuous improvement, this position contributes to achieving sales and profit goals while enhancing the overall customer experience and supporting a positive, high-performing workplace culture. About the team: The GM Coach leads store teams by providing training, feedback, and clear guidance to ensure smooth operations. The team prioritizes exceptional customer service by modeling established standards and resolving issues efficiently. Focused on driving financial performance, the team manages inventory, merchandise presentation, and operational processes effectively. Collaboration across all levels supports the implementation of business initiatives and continuous improvement. The team fosters accountability, development, and high performance, ensuring goals are met while maintaining compliance with company policies and promoting a positive and productive work environment.

Requirements

Proven leadership skills with experience in coaching, training, and developing teams to achieve business objectives.
Strong knowledge of retail operations, including merchandising, inventory management, and financial performance analysis.
Ability to communicate effectively across all organizational levels and foster collaboration.
Experience managing budgets, forecasting, and controlling expenses aligned with sales goals.
Commitment to upholding ethical standards and company policies while promoting accountability.
Demonstrated customer engagement expertise with a focus on delivering exceptional service.
Proficiency in driving process improvements and adapting to change in a dynamic environment.
2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Lead and develop teams by providing training, coaching, and constructive feedback to enhance store operations and associate performance.
Communicate business objectives clearly and collaborate with associates at all levels to implement company initiatives and operational changes.
Model and uphold exceptional customer service standards, ensuring customer needs and concerns are addressed effectively.
Drive financial performance by managing budgets, forecasting, and controlling expenses aligned with sales goals.
Oversee merchandise presentation, inventory flow, and operational processes to optimize sales and minimize shrink.
Foster a culture of accountability, ethical conduct, and continuous improvement within the team.

Benefits

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
The amount you receive depends on your job classification and length of employment.
It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.
Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.
Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $65,000.00 - $80,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include : - Regional Pay Zone (RPZ) (based on location) - Complex Structure (based on external factors that create challenges)
State Pay Differential: This job has an additional differential to meet legislative requirements, where applicable.