(USA) Food and Consumables Coach (Non-Complex) - WM, Management
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About The Position
The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role requires modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by managing budgeting, forecasting, and controlling expenses, while also ensuring effective merchandise presentation and operational processes. The role includes hiring, training, and mentoring associates, ensuring compliance with company policies, and fostering a culture of belonging and diversity. The position emphasizes integrity, customer service, continuous improvement, and the use of data insights for decision-making.
