(USA) Coach/Ops Mgr Trainee

Wal-Mart • Jasper, AL

77d • $31 - $38

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also emphasizes exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by reviewing profit and loss statements, managing budgeting and forecasting, and ensuring effective merchandise presentation. The role includes hiring, training, and mentoring associates, ensuring compliance with company policies, and promoting a culture of belonging and respect for individuals. The position requires collaboration with key stakeholders to meet customer and business needs, and it emphasizes continuous improvement and integrity in all actions.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years of general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams by teaching, training, and providing feedback.
• Models and demonstrates exceptional customer service standards.
• Drives financial performance and sales by managing profit and loss statements.
• Provides supervision and development opportunities for associates.
• Ensures compliance with company policies and procedures.
• Coordinates and oversees job-related activities and assignments.
• Promotes a culture of belonging and respect for individuals.
• Acts with integrity and maintains high standards of ethics.

Benefits

• Medical, vision, and dental coverage.
• 401(k) and stock purchase plans.
• Company-paid life insurance.
• Paid time off including vacation, sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Education assistance for associates and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees