(USA) Coach/Ops Mgr Trainee

Wal-Mart • Georgetown, DE

77d • $31 - $38

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. Responsibilities include touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role also requires modeling exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are successfully resolved. Additionally, the position drives financial performance and sales by reviewing profit and loss statements, managing budgeting and forecasting, and ensuring effective merchandise presentation. The role includes supervising and developing hourly associates, ensuring compliance with company policies, and promoting a culture of belonging. The position emphasizes respect for individuals, integrity, customer service, and striving for excellence.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years of general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams by teaching, training, and actively listening to associates.
• Communicates and collaborates with associates regarding store operations and company direction.
• Models and demonstrates exceptional customer service standards.
• Drives financial performance and sales by managing profit and loss statements.
• Supervises and develops hourly associates by hiring, training, and mentoring.
• Ensures compliance with company policies and promotes a culture of belonging.
• Coordinates and oversees job-related activities and assignments.
• Acts with integrity and maintains high standards of ethics and compliance.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Education assistance for associates and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees