(USA) Coach/Ops Mgr Trainee

Walmart • Elko, NV

135d • $31 - $38

About The Position

The position involves leading and developing teams effectively by teaching, training, and actively listening to associates. This includes touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, and introducing and leading company change efforts. The role requires providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Additionally, the position models and demonstrates exceptional customer service standards to store associates, managing and supporting customer service initiatives, ensuring customer needs and complaints are successfully resolved, and developing action plans to correct deficiencies. The role also drives financial performance and sales by reviewing and evaluating profit and loss statements, managing budgeting and forecasting, and ensuring effective merchandise presentation and operational processes. The position provides supervision and development opportunities for hourly associates, ensuring compliance with company policies and procedures, and promoting a culture of belonging and high performance.

Requirements

• 2 years of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
• Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities that sell firearms.
• Attendance and successful completion of all job-required trainings and assessments.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports.

Responsibilities

• Leads and develops teams by teaching, training, and actively listening to associates.
• Communicates and collaborates with all levels of associates regarding store operations.
• Models and demonstrates exceptional customer service standards.
• Drives financial performance and sales by managing budgeting and forecasting.
• Provides supervision and development opportunities for hourly associates.
• Ensures compliance with company policies and procedures.
• Promotes a culture of belonging and high performance.

Benefits

• Health benefits including medical, vision, and dental coverage.
• Financial benefits including 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree