(USA) Asset Protection Operations Coach

Walmart • Medina, OH

125d • $65,000 - $80,000

About The Position

The position involves driving sales through effective merchandise presentation, ensuring accurate pricing, proper signage, and cleanliness of the area. The role requires assessing economic trends and community needs, overseeing stocking and rotation of merchandise, and organizing product displays. Additionally, it includes leading and developing teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. The position emphasizes exceptional customer service standards, managing customer service initiatives, and resolving customer needs and complaints. It also involves supervising and developing hourly associates, controlling unexplained loss of merchandise, and improving profitability through performance goals. The role requires monitoring safety and risk controls, managing facility-level training, and ensuring compliance with company policies and procedures. The position is committed to building high-performing teams, acting with integrity, serving customers, and striving for excellence.

Requirements

• Completion of 2 years of college.
• 1 year's experience as a supervisor in a multi-department environment.
• 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection.
• 2 years' experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection.
• Acquisition of a current, state issued Certificate of Eligibility if applicable.
• Successful completion of criminal background check and/or firearms authorized training.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• Certification in an asset protection related field.
• General work experience supervising 5 or more direct reports.
• Investigative experience.

Responsibilities

• Drives sales by ensuring effective merchandise presentation.
• Oversees stocking and rotation of merchandise.
• Leads and develops teams by teaching and training associates.
• Models and demonstrates exceptional customer service standards.
• Provides supervision and development opportunities for hourly associates.
• Controls unexplained loss of merchandise and improves profitability.
• Monitors safety and risk controls within a facility.
• Manages facility-level training and execution of asset protection procedures.
• Coordinates job-related activities and assignments.
• Ensures compliance with company policies and procedures.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, family care leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree