(USA) Asset Protection Operations Coach

Walmart • Yankton, SD

130d • $65,000 - $80,000

About The Position

The position involves driving sales through effective merchandise presentation, ensuring accurate pricing, proper signage, inventory levels, and cleanliness of the area. The role requires assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, and organizing product displays. Additionally, the position includes leading and developing teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. The candidate will communicate and collaborate with all levels of associates regarding store operations and will introduce and lead company change efforts. Exceptional customer service standards must be modeled and demonstrated, managing customer service initiatives and ensuring customer needs and complaints are resolved effectively. The role also involves supervising and developing hourly associates, controlling unexplained loss of merchandise, and improving profitability by identifying performance goals. The candidate will conduct operational reviews, gather data, and monitor deficiency trends, while also ensuring compliance with safety and risk controls within the facility. The position requires managing facility-level training and execution of asset protection and safety procedures, as well as overseeing claims and receiving operations. The candidate will coordinate job-related activities, ensuring compliance with company policies and fostering a culture of belonging and respect for individuals.

Requirements

• Completion of 2 years of college.
• 1 year's experience as a supervisor in a multi-department environment.
• 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection.
• 2 years' experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection.
• Acquisition of a current, state issued Certificate of Eligibility if applicable.
• Successful completion of criminal background check and/or firearms authorized training.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• Certification in an asset protection related field.
• General work experience supervising 5 or more direct reports.
• Investigative experience.

Responsibilities

• Drive sales by ensuring effective merchandise presentation.
• Oversee stocking and rotation of merchandise.
• Lead and develop teams by teaching and training associates.
• Model and demonstrate exceptional customer service standards.
• Manage customer service initiatives and resolve customer complaints.
• Supervise and develop hourly associates, including hiring and training.
• Control unexplained loss of merchandise and improve profitability.
• Conduct operational and pre-inventory reviews.
• Monitor safety and risk controls within the facility.
• Manage facility-level training and execution of asset protection procedures.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Company-paid life insurance.
• Paid time off including PTO, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: Associate degree