(USA) Asset Protection Operations Coach

Walmart • Lewistown, PA

115d • $65,000 - $80,000

About The Position

The position involves driving sales through effective merchandise presentation, ensuring accurate pricing, proper signage, inventory levels, and cleanliness of the area. The role requires assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, setting up and organizing product displays, and securing fragile and high-shrink merchandise. Additionally, the position leads and develops teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. It emphasizes exceptional customer service standards and managing customer service initiatives, ensuring customer needs and complaints are resolved effectively. The role also includes supervision and development opportunities for hourly associates, controlling unexplained loss of merchandise, and improving profitability by identifying performance goals. The position requires conducting operational reviews, monitoring safety and risk controls, managing claims and receiving operations, and ensuring compliance with company policies and procedures. The company values integrity, collaboration, and continuous improvement, aiming to create a workplace where associates feel supported and connected.

Requirements

• Completion of 2 years of college.
• 1 year's experience as a supervisor in a multi-department environment.
• 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection.
• 2 years' experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certification in an asset protection related field.
• General work experience supervising 5 or more direct reports.
• Investigative experience.

Responsibilities

• Drives sales by ensuring effective merchandise presentation.
• Oversees stocking and rotation of merchandise.
• Models and demonstrates exceptional customer service standards.
• Provides supervision and development opportunities for hourly associates.
• Controls unexplained loss of merchandise and improves profitability.
• Conducts operational and pre-inventory reviews.
• Monitors safety and risk controls within a facility.
• Manages facility-level training and execution of asset protection safety.
• Ensures compliance with company policies and procedures.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off benefits including PTO, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts and Military Leave Pay.
• Tuition reimbursement for education programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree