(USA) Asset Protection Operations Coach SE Military Dr San Antonio Tx

Walmart • San Antonio, TX

110d • $65,000 - $80,000

About The Position

The position is focused on driving sales through effective merchandise presentation, ensuring accurate pricing, proper signage, inventory levels, and cleanliness of the area. The role involves assessing economic trends and community needs, overseeing the stocking and rotation of merchandise, setting up and organizing product displays, and securing fragile and high-shrink merchandise. Additionally, the position requires leading and developing teams by teaching, training, and actively listening to associates, touring stores, and providing feedback. The candidate will communicate and collaborate with all levels of associates regarding store operations, utilizing technology and business initiatives, and introducing company change efforts. Exceptional customer service standards must be modeled and demonstrated, managing customer service initiatives and ensuring customer needs and complaints are resolved effectively. The role also includes supervision and development opportunities for hourly associates, controlling unexplained loss of merchandise, and improving profitability by identifying performance goals. The candidate will conduct operational reviews, gather data, and monitor deficiency trends, while also managing safety and risk controls within the facility. Compliance with company policies and procedures is essential, as well as building high-performing teams and fostering a culture of belonging.

Requirements

• Completion of 2 years of college.
• 1 year's experience as a supervisor in a multi-department environment.
• 1 year's experience in accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection.
• 2 years' experience in asset protection or related area.
• Successful completion of any applicable state requirements to work in asset protection.
• Acquisition of a current, state issued Certificate of Eligibility if applicable.
• Successful completion of criminal background check and/or firearms authorized training.

Nice To Haves

• Bachelor of Science in Business Management and Leadership.
• Certificate of Completion in People and Business Leadership.
• Certification in an asset protection related field.
• General work experience supervising 5 or more direct reports.
• Investigative experience.

Responsibilities

• Drive sales by ensuring effective merchandise presentation.
• Oversee stocking and rotation of merchandise.
• Set up and organize product displays.
• Lead and develop teams by teaching and training associates.
• Model and demonstrate exceptional customer service standards.
• Manage customer service initiatives and resolve customer complaints.
• Provide supervision and development opportunities for hourly associates.
• Control unexplained loss of merchandise and improve profitability.
• Conduct operational and pre-inventory reviews.
• Monitor safety and risk controls within the facility.
• Ensure compliance with company policies and procedures.

Benefits

• Health benefits including medical, vision, and dental coverage.
• 401(k) and stock purchase plan.
• Company-paid life insurance.
• Paid time off including sick leave, parental leave, and bereavement.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• Live Better U education benefit program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Education Level: Associate degree