US Tech - Workplace Support Engineer

PwCSan Jose, CA
106d$73,500 - $244,000

About The Position

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience. Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Requirements

  • High School Diploma
  • 4 years of experience managing IT/AV operations, quality control, process improvement and compliance or 2 years of onsite AV technical support

Nice To Haves

  • Bachelor's Degree in Information Technology preferred
  • Demonstrating technical acumen in AV collaboration technologies
  • Exhibiting knowledge of enterprise network and security
  • Organizing with vendors for technology maintenance
  • Communicating effectively across various organizational levels
  • Taking initiative in troubleshooting technology issues
  • Monitoring system performance and resolving issues proactively
  • Displaying proven development and planning skills
  • Understanding network and Wi-Fi technology functionality

Responsibilities

  • Drive innovative technology solutions for client challenges
  • Support end users with meeting space technology issues
  • Communicate effectively with diverse stakeholders
  • Demonstrate proficiency in enterprise AV systems
  • Lead teams in delivering exceptional technology services
  • Foster collaboration to enhance service delivery
  • Identify opportunities for technology-driven enhancements
  • Secure alignment of technology solutions with client needs

Benefits

  • Medical
  • Dental
  • Vision
  • 401k
  • Holiday pay
  • Vacation
  • Personal and family sick leave

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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