(US) Pharmacy Sales Support Representative - 6 Month Contract

PointClickCare

97d • $33 - $36

About The Position

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives.

Requirements

• Experience with Salesforce CRM and CPQ
• Experience processing sales and/or financial transactions
• Experience with case/ticketing management systems (SFDC, JIRA)
• Experience in SaaS Sales, Marketing, or Customer Support
• Basic understanding of sales strategies and implementation methodologies
• Demonstrated ability to drive cross functional alignment
• Able to multi-task in an agile fashion
• Strong written and oral communication skills
• Experience in developing strong working relationships with sales leadership
• Consistently creates a high level of customer satisfaction and engagement
• Strong organizational and interpersonal skills
• Intermediate Excel skills including formulae and pivot tables

Nice To Haves

• Experience with diagramming business processes considered an asset
• Experience with subscription and/or pricing analysis considered an asset

Responsibilities

• Facilitating the creation of sales quotes and contracts, including product upgrades, time-bound discounts, professional services, and mergers and acquisitions- with pharmacy as primary and all other sales as secondary
• Analyzing subscription records to determine accurate pricing
• Managing opportunities for transactional sales
• Collaborating with PointClickCare Sales Reps, clients, and prospects
• Liaising with Finance Customer Support to accelerate the quote approval process
• Collaborating with Practice Management, Customer Success, and Account Executives to process quotes
• Accelerating urgent opportunities through expert coordination of activities with key stakeholders on the sales, professional services, and finance teams
• Reviewing essential customer information, such as legal names, billing information, and registration numbers, prior to submitting a quote for approval to Financial Customer Support to ensure the data is complete and up to date
• Assisting Sales Operations in the preparation of ad hoc sales reports on an as-needed basis
• Working together Sales Operations on change management, requirements gathering, business process design, and improvement

Benefits

• This is a contract role paid in an hourly rate, based on a 40 hour work week.
• The pay range is $33-$36 USD, and is not eligible for benefits or paid time off.
• You will receive another 4% per hour in lieu of these benefits.

What This Job Offers

• Number of Employees: 1,001-5,000 employees