US Payments Manager
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
Reporting to the Director of Global Cashless Payments and Fraud, the U.S. Payments Manager oversees and supports the use of all forms of cashless payments used in the U.S. Restaurants and any related entities, as well as armored car relationships for company owned restaurants. This includes managing vendor relationships with Payments Processors, Global Card Networks, Debit Card Networks, and Armored Carriers to ensure cost minimization, proper service support levels, and issue resolution. Due to the dynamic and constantly evolving nature of the Payments industry, the U.S. Payments Manager must stay on top of changes in pricing, fees, penalties, and legal and compliance requirements, while keeping key stakeholders informed and advised. Given the complexity of contractual pricing arrangements with the card networks (including volume requirements, routing restrictions, variations in card types, etc.), the Manager must ensure that conditions are continuously met to ensure the System accesses and maximizes savings and rebates. Further, given the ongoing expansion of mobile digital payments (Global Mobile App (GMA), Delivery) in addition to long-standing physical card payments (In-store, Kiosk, Drive Thru), the Manager must ensure that contractual conditions and settlement terms for proposed new Forms of Payment (“FoP”) align with those of existing FoP and contractual obligations, while ensuring performance metrics (authorization rates, card loading, drop-off rates, downgrades, etc.) are continuously monitored, understood, and improved.
