US Pay Operations, Senior Associate

JPMorgan Chase & Co. • Columbus, OH

68d

About The Position

We are seeking a professional with hands-on experience in Oracle HCM Payroll to support our payroll operations for a workforce of over 180,000 employees.
As a Payroll Operations associate, you will play a crucial role in ensuring the seamless execution and validation of US payrolls using Oracle HCM. This role requires a deep understanding of end-to-end data lineage from transaction to disbursement, enabling the implementation of preventative measures and resolution of disruptions. This position will leverage technical expertise to optimize payroll processes using tools like Alteryx and Pega for automation and data processing.

Requirements

• Hold a bachelor’s degree in Business, Finance, Human Resources, or related field.
• Demonstrate at least 5 years of experience in payroll or HR operations.
• Show advanced expertise in Oracle HCM Payroll or similar payroll systems.
• Exhibit strong control mindset and experience in payroll compliance frameworks.
• Lead process improvement and automation initiatives.
• Communicate effectively with senior leadership and global teams.
• Manage multiple priorities in a fast-paced, dynamic environment.
• Display advanced knowledge of automation tools such as Alteryx and Pega.
• Uphold confidentiality and compliance in payroll processes.

Nice To Haves

• Possess experience leading US payroll transformation or optimization projects.
• Demonstrate knowledge of US payroll regulations and compliance.
• Show experience with payroll automation and analytics.
• Hold certification in payroll or HR systems.

Responsibilities

• Oversee US payroll processing and ensure data accuracy and regulatory compliance.
• Lead payroll operations using Oracle HCM Payroll, including troubleshooting and system enhancements.
• Design and implement process improvements to optimize payroll efficiency.
• Drive automation projects using Alteryx and Pega.
• Collaborate with US and India teams to resolve complex payroll issues and share best practices.
• Prepare and deliver payroll analytics and reports to management.
• Maintain payroll documentation and support audit activities.
• Mentor and develop team members, fostering a culture of excellence.
• Communicate effectively with senior leadership and global teams.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
• Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility.
• These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees