US-Operations Specialist

AppleSyracuse, NY
78d

About The Position

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As an Operations Specialist, you make sure that products flow smoothly through the store by maintaining product availability for customers, completing inventory tasks, supporting the implementation and maintenance of Apple preservation standards, and delivering product to customers and team members.

Requirements

  • Focus on the customer experience, with an emphasis on serving both the internal and external customer.
  • Be a self-starter who is detail-oriented and organized.
  • Prioritize workload and meet deadlines in a fast-paced environment.
  • Work in a team environment, demonstrating shared responsibility and accountability with other team members.
  • Be trusted with sensitive or confidential information, keeping with Apple's core values.
  • Be curious and open to learning from others and helping each other grow.

Responsibilities

  • Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes.
  • Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
  • Use communication and training resources to keep up to date with inventory process changes.
  • Perform demo and restocking tasks to support technology and merchandising priorities.
  • Support the Operations Lead with the implementation and maintenance of Apple preservation standards.
  • Perform other tasks as needed, including but not limited to supporting customer-facing activities.
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