US Clinic Virtual Assistant

Snapscale

1d • Remote

About The Position

Prepare and update patient charts at least 72 hours prior to scheduled appointments, ensuring all relevant information is complete and organized. Follow up on patients’ last visits by reviewing notes, test, results, and outstanding tasks. Perform administrative tasks such as data entry, documentation, and communication with patients and clinic staff. Manage prescription refill requests by coordinating with providers, pharmacies, and patients as needed. Track and monitor medical orders (labs, imaging, supplies), ensuring timely follow-up and completion. Collaborate closely with clinical and administrative teams to facilitate smooth workflows Maintain accurate records while adhering to HIPAA and clinic policies for patient confidentiality and compliance.

Requirements

• Experience as a Medical Assistant or Virtual Medical Assistant preferred
• Strong organizational skills with attention to detail to manage chart preparation and order tracking accurately
• Proficiency with EMR/HER systems (experience with the clinic’s software preferred but not required)
• Knowledge of medical terminology and clinical workflows related to patients visits and follow-up
• Ability to manage multiple administrative tasks efficiently and independently
• Proficient in processing medication refills, ideally using systems like DoseSpot, while following clinic protocols
• Experienced in tracking and auditing laboratory results, with the ability to follow up on missing reports and ensure accurate documentation in the EMR
• Skilled in managing incoming faxes and documents, prioritizing urgent items, and maintaining thorough records
• Strong familiarity with electronic medical records (EMR) systems; experience with InPracsys is preferred, but candidates with solid EMR expertise in other platforms are also encouraged to apply
• Excellent written and verbal communication skills in English, with the ability to convey information clearly and professionally

Responsibilities

• Prepare and update patient charts at least 72 hours prior to scheduled appointments
• Follow up on patients’ last visits by reviewing notes, test, results, and outstanding tasks
• Perform administrative tasks such as data entry, documentation, and communication with patients and clinic staff
• Manage prescription refill requests by coordinating with providers, pharmacies, and patients as needed
• Track and monitor medical orders (labs, imaging, supplies), ensuring timely follow-up and completion
• Collaborate closely with clinical and administrative teams to facilitate smooth workflows
• Maintain accurate records while adhering to HIPAA and clinic policies for patient confidentiality and compliance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed