US-Business Operations Analyst I Tier 3 -Pay Rate

Icon Consultants • Spring, TX

308d • $25 • Remote

About The Position

This role will be supporting the RMA Services Supply Chain Team. The responsibilities required will support various tasks across the RMA supply chain including monitoring global active maintenance contracts, ensuring enough replacement supply is stocked globally to provide a seamless customer replacement experience, and assisting the customer in returning material. This role will also assist in various customer experience improvement initiatives driven by data monitoring and analysis.

Requirements

• First level university degree or equivalent experience.
• Typically 0-2 years of experience in a supply chain function.

Nice To Haves

• Previous supply chain experience
• Intermediate Excel Skills (vlookup or xlookup, pivot tables, etc.)
• Critical Thinking
• Organization and attention to detail
• Ability to prioritize tasks
• Good communication
• Resiliency in ambiguous situations

Responsibilities

• Responsible for planning, scheduling, and coordinating demand/supply management for customer maintenance needs, business processes, and delivery of products and services to HPE policy and country regulatory requirements.
• Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, new customer maintenance readiness, and adapt to changes in the business and regulatory environment.
• Time horizon is typically focused on less than six months for forecasting planning.
• Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies.
• Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Scope includes business execution processes related to lifecycle planning; order fulfillment management; logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis and optimization).
• Partners cross-functionally to develop, track, and manage business metrics for the organization (may include customer contract availability, service levels, on-time delivery, supply chain costs, and inventory).

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree