US Army Reimbursable Support Analyst (5180)

SMX

7d•$85,000 - $145,000•Remote

About The Position

cBEYONData + SMX's support consultants work with our clients to support their large-scale SAP implementations. In this role, you will work closely with end users to provide production support (training & break/fix) and will work closely with internal and external stakeholders to proactively identify problems and provide recommended courses of action. The ideal candidate will have prior DOD experience, ERP experience, and/or Systems Implementation experience and be familiar with E2E DOD Order to Cash business processes. This is a remote position.

Requirements

Solid understanding of SAP/DoD end-to-end Order to Cash processes:
Reimbursable and Advance Sales Orders
Resource Related Billing
Purchase Requests and Purchase Orders
Accounts Receivable Collections
Status of Funds Financial Reporting
Generating and customizing Business Object Reports
Direct Reimbursable Authority, Automatic Reimbursable Authority and Funded Reimbursable Authority
Economy Act Orders and Project Orders
Strong professional, interpersonal, and organizational skills
Excellent communication skills at all organizational levels to articulate customer needs, changes necessary, how to train end-users, etc.
Ability to demonstrate strong analytical skills
Ability to be self-directed in the completion of individual work assignments
Customer service personality with ability to working collaboratively with others

Nice To Haves

Involved in two (2) or more software implementations
Experience with G-Invoicing
Proficiency with Microsoft Office, specifically Excel, Word, and PowerPoint, experience with Microsoft Power BI

Responsibilities

Provide SAP Sales and Distribution (SD)/Reimbursable functional support for the Army GFEBS Program
Coordinate with end-user, functional and/or technical representatives to resolve help desk tickets
Analyze issues/tickets for common themes to be addressed via training or business process improvements
Generate Business Objects (BOBJ) reports to generate and present metrics to leadership.
Proactively monitor organizational reports to identify issues or areas for improvement and development