Urgent Care Technician

Beth Israel Lahey Health•Chelsea, MA

3d•$37 - $50

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Performs multiple clinical and practice support functions in coordination with the health care team to expedite the flow of patients in the Urgent Care setting. Also performs an array of moderate complex laboratory tests, performs daily quality controls on all lab devices, confirms accurate results, reports result to Attending Physician and also ensures results are accurately documented in the LIS system. Job Description: The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.

Requirements

Minimum Associates Degree Required .
Certificate Basic Life Support (BLS) required.
0-1 years related work experience required.
Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Teams, Outlook, Word, Excel, Powerpoint or Access.
Employees in this role must be competent to provide patient care to the following age groups: Toddlers: 2 – 4 years; Children: 4 to 10 years; Adolescents: 10 to 16 years; Young Adults: 16 to 30 years; Middle Age: 30 to 60 years, and Elderly: 60 plus years.
Work requires close attention to task for work to be accurately completed. Intermittent breaks during the day do not compromise the work.
Work is varied every day and the employee needs to be adaptable to respond to these changes, quickly respond to new needs, uses new information to adjust approach and uses independent judgment to manage priorities.
Potential exposure to adverse environmental condition including infectious diseases and/or airborne pathogens along with bloodborne pathogens. Potential exposures to chemicals.
Health Care Status: HCW 1: Regular day to day contact; both face to face and hands on (having close contact within three feet for at least five minutes). Examples: physicians, clinical nurses, phlebotomist, medical assistants, PFT Tech and radiology tech.
Close work (paperwork, visual examination), Color vision/perception, Visual clarity <3 feet, Hot/Cold, Sharp/Dull, Smell, Conversation, Monitoring Equipment, Telephone, Background Noise.

Responsibilities

Performs start-up, maintenance and troubleshoots procedures on instruments and laboratory equipment per established laboratory protocols and CAP regulatory requirements. Performs, evaluates and documents Quality Control activities and device calibration.
Communicates lab results to members of clinical team. Maintains documentation relating to all tests. Ensures the timely, accurate and precise data entry of lab results in the LIS system.
Prepares specimens for examination. Performs moderately complex laboratory tests. Uses automated equipment and instruments to obtain laboratory results for patients which are needed to diagnose and treat patients in the clinical setting.
Keeps current with mandatory continuing training and education for clinical and laboratory work. Must achieve ongoing competencies. Runs and document results for mandated CAP Proficiency Testing samples
Performs a wide array of patient care duties, including but not limited to, Vitals, EKG’s, wound care, splinting, phlebotomy, specimen collection, patient transport as needed based on patient presentation, crutch walking and assists providers in performing procedures.
Maintains adequate supply inventory needed to maintain daily operations. Stocks medical, surgical, laboratory supplies and re-agents, along with office supplies, linen and other supplies used in the clinical setting. Ensures used equipment is cleaned adhering to appropriate processes. Turns over exam room to be ready for next patient.
Prioritizes and completes responsibilities delegated by the clinical team. Monitors the department’s environment of care in accordance with all applicable regulatory guidelines. Completes rounding on patients. Communicates with patients on unexpected delays. Performs additional functions as needed and under the direction of the attending physician to provide optimal and efficient patient care. Maintains a calm and professional demeanor while working in a fast pace, dynamic and highly demanding clinical care environment. Must be able to communicate effectively, demonstrate attention to detail and effective problem solving skills.

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