URBN Productivity Coordinator
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About The Position
The Productivity Coordinator at URBN will play a crucial role in analyzing and reporting on key metrics related to the distribution center (DC) business. This position is integral to understanding productivity, throughput, and the incentive system metrics across the North American network. The coordinator will collaborate closely with the Operations and Engineering teams to maintain production standards, develop comprehensive reports, pull relevant data, and validate the accuracy of incentive system data. In this role, the Productivity Coordinator will be responsible for daily analysis and reporting of metric data concerning the distribution and fulfillment center's activities. This includes utilizing Labor Management (LM), Kronos, and Warehouse Management (WM) data for effective metric reporting. The coordinator will ensure that all Kronos punches are validated to guarantee that times are accurately fed into the Labor Management system. Additionally, they will validate WM data feeds in LM, including throughput and user details, and will be tasked with identifying and correcting any errors or reprocessing issues on the LM interface. The coordinator will also need to understand the pay-per-performance program and utilize LM to report on relevant metrics. Weekly processing of incentive data to meet payroll submission deadlines is a critical responsibility, along with generating incentive payout communications for distribution to the operations team. As the point of contact for all LM-related inquiries regarding performance, throughput, and incentives, the coordinator will enter and update user information in the Labor Management system and pinpoint new opportunities for LM tracking within the warehouse. Furthermore, they will analyze and validate data in Labor Performance Reporting (LPR) daily and monitor and report on the training, productivity, and accuracy of new hires. Other duties may be assigned by the supervisor or manager as needed.
