Urban Outfitters Key Holder

Urban Outfitters-posted 3 months ago
$15 - $15/Yr
Lawrence, KS
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
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The Key Holder collaborates with the store management team in the supervision of daily store operations. Key Holders support the store by setting a fun and energetic pace to accomplish operational and visual objectives and drive sales through genuine customer connections.

  • Acts as a brand representative reflective of company values.
  • Leads by example in upholding a service culture that demonstrates extraordinary service to cultivate an environment of genuine customer connection.
  • Delivers a seamless, omni channel shopping experience through understanding and utilization of the tools available to service the customer (i.e. MPOS, POS, In-Store & Curbside Pick Up).
  • Actively participates as floor service leader by facilitating an energized pace, positive service environment, communication of daily sales goals and key metrics, while maintaining zone and floor needs.
  • Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resources.
  • Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.
  • Supports the store management team by participating in daily opening and closing office procedures and operational tasks and projects.
  • Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining Urban Outfitters' visual and display standards.
  • Ensures omni channel orders are processed timely and accurately.
  • Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
  • Contributes to an inclusive work environment by actively listening to others and seeking different perspectives.
  • Supports the onboarding of new hires in their orientation and training, provides feedback to leadership team on associate performance and promotability.
  • Eager to develop new skills while being open and responsive to feedback; enhances customer experience through positive and authentic interactions.
  • Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses.
  • Passion for UO brand.
  • Leadership experience.
  • Experience being a team player.
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
  • Eagerness to learn and grow within the organization.
  • Medical
  • Dental
  • Vision
  • PTO
  • Generous employee discounts
  • Retirement savings
  • And much more!
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