Upsells SDR

Weave • Lehi, UT

2d • Onsite

About The Position

Our Upsells Sales Development Representatives play a critical role in expanding the value our customers get from Weave. This team connects with existing customers to uncover needs, introduce additional products and features, and set demos that deepen long-term partnerships.
As an Upsells SDR, you’ll combine relationship-building with consultative conversations—helping customers discover new ways Weave can support their business as they grow.
This position will be in office.

Requirements

• Strong communication and interpersonal skills with the ability to build rapport quickly.
• Interest in starting or growing a career in SaaS sales or account expansion.
• Coachability and a positive, growth-oriented mindset.
• Comfort having consultative conversations focused on value, not pressure.
• Familiarity with CRM tools (Salesforce preferred), but not required.

Nice To Haves

• You’re curious and customer-focused—you enjoy understanding how businesses operate.
• You’re proactive and organized, with strong follow-through.
• You’re resilient and adaptable in a fast-paced environment.
• You thrive in a collaborative, team-based culture and enjoy partnering cross-functionally.
• You’re motivated by helping customers succeed and growing accounts the right way.
• You live Weave’s core values: hungry, creative, and caring.

Responsibilities

• Proactively reach out to current Weave customers via outbound calls and email to introduce additional products and features.
• Identify expansion opportunities by understanding customer goals, usage, and business needs.
• Set qualified upsell demos for Account Executives and Product Specialists.
• Meet or exceed daily and weekly activity targets, including calls, emails, and demos set.
• Maintain accurate and detailed account notes, activities, and outcomes in Salesforce.
• Partner closely with Account Executives and Customer teams to align on account strategy and timing.
• Share learnings, objections, and successful talk tracks with the team to continuously improve outreach.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees