UPS Supply Chain Solutions - Process Improvement & Business Strategy Intern

UPS • Alpharetta, GA

291d

About The Position

We're one of the world's largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment. Our team manages relationships with Authorized Service Contractors (ASCs) in over 100 countries, helping connect them to our company's global network, strategy, tools, and goals. We also oversee the monthly ASC settlement process, ensuring accurate compensation for our contractors who support our freight forwarding operations. We focus on strategic business initiatives, including procurement, pricing, marketing, route optimization, and operations excellence to drive profitability and growth.

Requirements

• Rising college junior or senior, graduate student or recent graduate within the last 24 months pursuing a degree in Engineering, Statistics, Analytics, Mathematics, Computer Science, Information Technology, Supply Chain, Business Analytics, or related field.
• Interested in business strategy, international supply chain, and process improvement.
• Enjoys working with data and problem-solving to drive efficiency.
• Working knowledge of Microsoft Word, Excel, Outlook.
• Sufficient and effective knowledge and experience in programming and algorithms, especially SQL and/or Python.
• Detail-oriented mindset with an ability to recognize trends and anomalies.
• Communicates effectively and enjoys collaborating with diverse teams.
• Ability to work both collaboratively and independently.
• Ability to interact and communicate effectively across business units and to different levels of management.
• Must be currently located in the same geographic location as the job or willing to relocate yourself.

Responsibilities

• Identify opportunities to streamline our contractor settlement process, reducing manual work and minimizing errors.
• Work with business data to assess trends, gather insights, ensure data entry accuracy, flag outliers, and support data quality and data-driven processes.
• Research industry trends, pricing models, and competitive factors that influence global freight forwarding decisions.
• Support initiatives focused on pricing strategy, procurement improvements, routing optimization, and cost-reduction efforts to enhance profitability.

Benefits

• Global Business Exposure - Learn how international freight forwarding and supply chains function.
• Real-World Impact - Work on projects that directly influence business decisions and operations.
• Problem-Solving & Strategic Thinking - Develop skills in process improvement, pricing strategy, procurement, data manipulation, process governance, and data management.
• Networking & Professional Growth - Connect with experienced leaders in global logistics, finance, pricing, revenue management, and operations.

What This Job Offers

• Career Level: Intern
• Industry: Couriers and Messengers
• Education Level: Bachelor's degree