UPLIFT Peer Navigator

EL CONCILIO CALIFORNIA•Stockton, CA

4d•$20 - $22

About The Position

Under Supervision of the Program Manager, the Making The Transition - Peer Navigator (PN) will be responsible for providing peer support and encouragement to members in attending behavioral health appointments and participating in all aspects of the individual’s recovery plan. This position will advocate for program members to receive necessary resources and maintain program members’ progress throughout services.

Requirements

Must be able to handle a high volume of documentation and task completion in a timely manner.
Maintain a cooperative working relationship with management, staff, and program participants.
Maintain acceptable work habits such as attendance, punctuality, time management, team work, etc.
Understand and work effectively with diverse cultural and ethnic groups.
Must complete and pass criminal and fingerprint background check.
Ethics-Treats people with respect; Keeps commitments; Inspires trust of others; Works with integrity and ethically; Upholds organizational values.
Initiative-Volunteers readily; Undertakes self-development activities; seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Dependability- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Language: Bilingual in Spanish is required.
EDUCATION A Bachelor’s in Psychology, Criminal Justice or related field with 1-3 years of experience in case management is highly preferred; An Associate’s Degree in Psychology, Criminal Justice or related field with 2-4 years of experience working with formerly incarcerated is highly preferred; A High School Diploma or GED Equivalency and 3-5 years of direct experience with AB109 recipients is required in lieu of a degree.
CERTIFICATES, LICENSES, REGISTRATIONS Valid Driver’s License
Up to date automobile insurance
Successful completion of Sexual Harassment Prevention Training
Successful completion of Workplace Violence Prevention Training
Successful completion of HIPPA Training

Responsibilities

Adheres to all El Concilio California policies and procedures per the agency employee manual.
Greet incoming clients in a professional manner and attend to their inquiries.
Conduct initial contact with new referrals no later than two days after receiving referral.
Maintain accurate and thorough documentation of program participants contact information.
Diligently oversee program calendar arranging conference/video conference calls, virtual meetings on platforms such as Zoom, googlemeets, and Microsoft Teams.
Answers incoming calls in a timely manner, avoiding "dropped calls" due to excessive wait time and follows established procedures on how to handle different types of incoming calls.
Meet face-to-face with each individual served (and relevant family members) a minimum of one time per week during the initial stage.
Use assessment outcomes to inform and update interventions described within treatment plans.
Offer groups that focus on increasing opportunities for those served to improve and/or develop their social support network.
Develop and deliver presentations, workshops, and campaigns on behavioral health awareness, stigma reduction, and suicide prevention.
Facilitate peer-led or lived-experience discussions when appropriate, fostering open conversations about mental wellness.
Communicate regularly with members to gather necessary information, answer general questions, and keep them informed about case progress.
Facilitate communication and collaboration among service providers, family members, and other supports.
Prepare and file orientations, intakes, and assessments
Develop educational material in the form of Booklets, flyers, and PowerPoint presentations to present to program members.
Introduced members to other services and support systems available in the community such as Wellness Centers, Peer Navigation, and Housing Empowerment Programming.
Initiate referrals and advocate for program participants to receive adequate information to outside resources.
Assist program participants with the completion of any formal documentation that will provide access to resources, such as housing, education, transportation, clothing, food, employment, etc.
Aim for a collective goal of serving up to 100 AB109 clients based upon an average client service period of six (6) months.
Perform outreaching at local tabling events to recruit program participants.
Participate in interdisciplinary team meetings, trainings, and case consultations.
Maintain awareness of all department caseload and statuses.
Maintain professional relationship with all program participants and El Concilio California personnel.
Required to work on evenings and weekends for El Concilio California special events and necessary training.
Other duties as assigned by immediate supervisor and administration.