UPD Dispatcher (Multiple Openings)

Texas State University • San Marcos, TX

19d

About The Position

The Dispatcher assists the university community and first responders in requests for emergency and non-emergency service. A dispatcher receives requests for assistance through 911 or non-emergency phone lines, while monitoring alarms and radio traffic. The dispatcher is responsible to log accurate information into computer aided dispatch and to provide pre-arrival instruction(s) to caller and to provide accurate information to patrol officers. The dispatcher is responsible to maintain and provide accurate information from TLETS system.

Nice To Haves

• Associate Degree or Higher
• Knowledge of police emergency response practices and procedures.
• Knowledge of TCIC / NCIC and TLETS / NLETS rules, regulations, and requirements.
• Knowledge of methods, practices and procedures for responding to and dispatching emergency services utilizing computer aided dispatch system.
• Knowledge of University policies and procedures, Police Department General Orders, and Communications’ Standard Operating Procedures.
• Knowledge of emergency medical dispatching.
• Telecommunicator License by the State of Texas.

Responsibilities

• Assists the university community and first responders in requests for emergency and non-emergency service.
• Receives requests for assistance through 911 or non-emergency phone lines, while monitoring alarms and radio traffic.
• Logs accurate information into computer aided dispatch.
• Provides pre-arrival instruction(s) to caller.
• Provides accurate information to patrol officers.
• Maintains and provides accurate information from TLETS system.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree