Teledyne Technologies Incorporated-posted 2 months ago
Somerset, KY
5,001-10,000 employees

Join Teledyne FLIR Defense, where we're dedicated to safeguarding lives with cutting-edge sensing and threat detection technologies. Our arsenal includes advanced surveillance sensors, handheld devices, unmanned vehicles, lasers, and more solutions that increase operational effectiveness for warfighters, first responders, and search-and-rescue teams. We're looking for passionate innovators eager to shape the future of the Defense industry. If you’re mission-driven to globally collaborate on life-saving solutions, we invite you to explore our current opportunities.

  • Develop, maintain and teach both formal and on-the-job training for our customers.
  • Provide technical field support of company products; resolve maintenance and operational issues, and follow through to make sure customers have what they need to stay operational.
  • Aid the customer in troubleshooting procedures for the system and network/communications hardware.
  • Provide customer demonstrations and support to the business development team.
  • Interpret technical documents and monitor product performance; analyze technical data and evaluating maintenance procedures.
  • Provide feedback to Teledyne’s engineers for feature requests and product improvement.
  • Collaborate with inter-company organizations to isolate equipment problems not detected by diagnostics and standard documentation.
  • Provide customer service support by responding to all incoming calls and correspondence, basic troubleshooting and redirection (if required).
  • Must possess strong interpersonal, training/customer support and writing skills.
  • Two-year general business degree or equivalent with 2-3 years related work experience or a candidate with 2-3 years of focused experience in a professional service/training role with a medium to high volume hi-tech manufacturing environment.
  • Operational experience with US DoD as an unmanned systems operator.
  • Instructor experience, ideally with delivering military, commercial or general aviation curricula.
  • Certified DoD sUAS Master Trainer through a DoD sponsored schoolhouse considered an asset.
  • Minimum two (2) years business application experience with Microsoft office (Word & Excel).
  • Ability to obtain an FAA Part 107 Certification.
  • Ability to operate independently and interface with all levels of customer organizations.
  • Capable of concise reporting and remote communications.
  • Demonstrated working knowledge of Wireless Communications.
  • Software test or system Validation and Verification experience considered an asset.
  • Eligible for Top Secret/SCI clearance.
  • Experience in a professional service/training role with a medium to high volume hi-tech manufacturing environment.
  • Experience with military, commercial or general aviation curricula.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service