University Student Assistant - Police Communications Officer (Summer 2026 - Fall 2026)

Department of Human Resources•Jacksonville, AL

4d•$8

About The Position

The duties of the University Student Aid Police Communications Officer are to operate assigned radio frequencies, perform 9-1-1 and Alabama Law Enforcement Telecommunications System (A.L.E.T.S.) duties, operate the Telecommunications Device for the Deaf (TDD), maintain records and files, comply with all rules and regulations of the Police Department and University, must be able to maintain confidentiality of information, assist with operational and administrative tasks, along with additional duties as required by the department. Positions may be filled based on individual applicants’ skills, qualifications, and departmental needs. Adheres to all department and University policies and procedures.

Requirements

Applicants must be enrolled as a JSU student taking at least three (3) hours per fall or spring semester.
If not a first-time student, the applicant must have a GPA of 2.00 or higher.
Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJSU.
Applicants cannot have any felony convictions, convictions involving moral turpitude, and must pass a background check with fingerprints being taken.
Meets all standards for licensing as a tele-communicator according to Alabama Criminal Justice Center.
Complies with Alabama Criminal Justice Center on Officer Standards, Education and Departmental rules and regulations for continuing certification.
Passes all required entry level testing and exhibits no indication of current substance abuse.
Successfully completes all required training.
A valid driver’s license.
Certification to operate the NCIC terminal must be completed within six months of hire date.
Student must be at least 19 years of age when they achieve NCIC Certification.
Provide three personal references and agree to a thorough criminal background check.

Responsibilities

Operates assigned radio frequencies, receiving from and transmitting to authorized units.
Performs 9-1-1 duties: answers telephones, transfers callers to appropriate locations, enters data into the 9-1-1 computer system, and monitors incoming calls.
Performs Alabama Law Enforcement Telecommunications System (A.L.E.T.S) system duties: Receive, process, and send teletypes. Enter data into the Alabama Crime Information Center (ACIC-NCIC).
Operates Telecommunications Device for the Deaf (TDD).
Maintains appropriate records and files pertaining to Emergency Dispatch Center Operations.
Complies with all Departmental and University rules, regulations, and standard operating procedures.
Performs other assignments and duties as required and/or necessary.
Has frequent access to confidential information, and a confidentiality agreement must be signed when beginning employment.
May be assigned to assist in administrative and accreditation functions as needed.
Visual acuity to work with details, computer terminals, extensive reading, and preparing and analyzing data.
Physical activities include but are not limited to, standing, walking, finger dexterity, grasping, feeling, talking, hearing, and repetitive movements.
Able to operate various communications equipment.
Able to comprehend verbal, written, and electronic communications.
Able to articulate verbal, written, and electronic communications where others can comprehend.
Additional duties as required by the department.