Fayetteville State University-posted about 1 year ago
$46,157 - $46,157/Yr
Full-time • Entry Level
Fayetteville, NC
Educational Services

The University Program Specialist at Fayetteville State University plays a vital role in the Office of Scholarships & Financial Aid, focusing on advising students about financial aid options and ensuring compliance with federal and state regulations. This position is responsible for managing financial aid programs, processing appeals, and maintaining policies and procedures to support student recruitment and retention efforts.

  • Advise students on financial aid options and resources.
  • Implement and maintain financial aid policies and procedures.
  • Engage in outreach activities to inform students about available financial aid resources.
  • Complete federal verification and determine student aid eligibility.
  • Package students with federal, state, institutional, and private financial aid according to regulations.
  • Process appeals using professional judgment.
  • Manage one or more financial aid programs, including policy development and compliance reporting.
  • Conduct regular reconciliation and manage student information related to financial aid.
  • Bachelor's degree and one year of related experience, or equivalent training and experience.
  • Knowledge of internal policies and procedures related to financial aid.
  • Current knowledge of financial aid programs and regulations.
  • Experience with regulatory analysis and interpretation (preferred).
  • Experience with data processing and automated records maintenance systems (preferred).
  • Self-motivated with the ability to work independently.
  • Ability to remain flexible in a fast-paced environment.
  • Strong problem-solving skills and excellent customer service skills.
  • Detail-oriented with strong organizational and time management skills.
  • Experience in Scholarships & Financial Aid.
  • Knowledge of all Federal Title IV, state, and institutional aid programs.
  • Competitive salary based on experience and qualifications.
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