Sesame Place University Internship (Paid)

Sea World•Philadelphia, PA

About The Position

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! Sesame University was inspired by and created upon the foundation of Sesame Place’s mission to help the children of our communities. Since 1969, families have looked to Sesame Street to help their kids grow smarter, stronger, and kinder. As our friends at Sesame Street put it best, they “provide access to early education, critical health lessons, and helpful tools for tough situations – but most importantly, joy – Lots of joy!”. Sesame Place wants to help more than just the children in our communities grow. We want those children, as they grow into adults, to learn and experience all that they can to increase their opportunities and to move forward with confidence, success, and positivity in their future endeavors. Our mission, as Sesame University, is to provide an opportunity to gain hands on experience within the theme park and hospitality industry that allows for the identification, growth, and development of future talent. Intended Majors and Departments: Guest Relations Department Hospitality/Management majors Communications majors Marketing majors Psychology majors: with a path on human behavioral studies Security Department Criminal Justice majors Entertainment Department Performers and majors of the Arts: singers, dancers, costumed characters Costuming and Fashion majors: Entertainment wardrobe for performers Horticulture Department Horticulture and Landscaping majors/trades Food and Beverage Department Culinary majors and line cooks: Entry-level and experience-based positions Park Quality Waste Management Attraction Operations Recreational and Theme Park majors Hospitality and Tourism Human Resources Hiring/Onboarding and Recruitment Training and Development Finance Accounting, Payroll, Timekeeping, and Scheduling Marketing What You'll Experience: Exposure to the theme park industry which includes many departments and other subindustry experiences such as hospitality/customer service, management, operations, revenue, and general structure, leadership, and discipline of a workforce. Hands-on and real-world experience for resume enhancement Seminars with industry experts to help build upon knowledge of the theme park industry and its subindustries Customer service skills and de-escalation tactics, including how to best resolve and deal with customer scenarios of all levels Gaining and building upon skills such as leadership, communication, decision making, time-management, etc. Networking opportunities and newfound connections Complimentary Park admission for ambassador, friends and family complimentary tickets, and park food and merchandise discounts! Scholarship opportunities

Requirements

Must be 18 years of age or older
Must be enrolled in or attending a college/university
Can interact with guests in a fast-paced environment
Outstanding communication abilities
Must be able to lift, push, pull and/or carry up to 50 lbs.
Must be willing to comply with all SEA wardrobe and grooming guidelines and other employee standards as stated in the handbook
Must be able to work indoors and outdoors in varying weather
Must provide flexible and consistent availability (including nights, weekends, and holidays)
Must consistently practice safe working habits and accident prevention
Ability to successfully complete all company required legal documentation and trainings within an established timeline
Proficient problem solving and quick-thinking skills
Ability to think and work independently
Consistently maintain a positive and professional demeanor
A passion for customer service
Excellent multi-tasking and time management skills
Strong communication and interpersonal skills
Active listener with the ability to anticipate guest needs
Attention to detail
Flexibility to perform varied duties