University Advising Specialist

Hudson Global Scholars-posted 4 months ago
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The University Advising Specialist is responsible for university advising for international students. The university advisor is responsible for developing and growing relationships with international students and their families, encouraging students’ academic and career goals, and supporting their higher education plan with a focus on entry to US based as well as other international institutes of higher education. The manager is the expert on university partners and programs and serves as the liaison between partner schools, students, families, partner universities and all Hudson Global Scholars departments. Responsibilities will include designing and executing a content and programming schedule as well as hosting online and in-person events, chat groups, and other experiences. The ideal candidate is data-driven and able to connect program metrics to business outcomes. The candidate must also be passionate about supporting high school students in their journey to higher education pathways and wear many hats including that of a recruiter, community builder/moderator, trusted counselor, and event planner.

  • Execute and continuously improve Hudson Global Scholars’ university advising and community engagement programs.
  • Collaborate across internal departments and external partners to design and execute efficient processes, report on all stages of university recruitment efforts, and continuously improve the pipeline from student inquiry to university acceptance/attendance.
  • Advise and support high school students and their families throughout every step in their higher education journey, including identifying potential university and academic programs, completing applications, considering financial parameters, identifying scholarship opportunities, and complying with admissions policies.
  • Conduct consistent and personalized outreach to students and families including phone calls, virtual meetings, emails, presentations, and congratulatory messages and announcements.
  • Conduct virtual university tours and information sessions for international students to learn about our Dual Diploma Program and university advising services.
  • Work closely with external partners, including conducting info sessions for partner schools, administrators, and counselors.
  • Create, maintain, and monitor records, including colleges admissions data, as well as enter and validate data in multiple systems.
  • Coordinate, attend, and facilitate activities during study abroad trips for international high school students.
  • Serve as the face of online and in-person community-building efforts that enrich students’ online school experience.
  • Design and execute a content and programming schedule that builds engagement among students, including activities, clubs, content, speaker sessions, and events.
  • Collect ongoing stakeholder feedback and data—and maintain dashboards and KPIs—to measure and communicate the outcomes of advising and engagement programs.
  • Bachelor’s degree in education, psychology, school counseling, or related field required. Master’s degree preferred.
  • 2+ years experience in education technology, K-12 or higher education experience, digital marketing, community management, communications, or related field.
  • 2+ years experience in international recruiting, sales/marketing, college admissions, advising, counseling, account management, or related experience.
  • Experience engaging domestic and/or international student populations in community building efforts, both online and in-person.
  • Technical experience choosing and administering community building platforms, or related technology (preferred).
  • Familiar with Facebook, WhatsApp, Instagram, WeChat, and other social media and online applications.
  • Interpersonal skills necessary to work cooperatively and effectively with individuals and groups.
  • Data-driven, with a talent for measuring and continuously improving and innovating programs.
  • Excellent written, verbal, presentation, and digital communication skills.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to work effectively in a virtual position, both autonomously and as part of a virtual team.
  • Growth mindset with ability to find creative solutions to challenges.
  • Proficiency with Microsoft Office Suite or related software and in CRM software and/or Smartsheet, Asana, or other similar project management software.
  • Ability to attend evening meetings to accommodate partners and the company, as needed.
  • Availability to support international clients in a variety of time zones.
  • Bi-lingual proficiency preferred.
  • Experience working as a remote employee preferred.
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