Universal Services Assistant

Bronson Healthcare•Kalamazoo, MI

6d•Onsite

About The Position

The Universal Services Assistant (USA) is under the supervision of the Department Manager. Duties may include (depending on department assigned) cleaning of entire hospital patient rooms, both occupied and unoccupied; stocking of the unit work areas; care and delivery of equipment; entering data into the computer, responding to patient call lights, transporting of appropriate patients, and assisting with some pediatric, adolescent, adult and geriatric patient care activities. Employees providing direct patient care must demonstrate competencies specific to the population served.

Requirements

High school diploma or general education degree (GED) required.
1-3 months related experience and/or training preferred.
(BBC only) Michigan driver's license and insurability may be required
Ability to successfully complete the organizations' competency requirements for math, English, writing, spelling and reading comprehension.
Ability to perform basic math skills
Ability to perform reading, writing, spelling, English, and communication skills at the 9th grade level
Able to input and read data utilizing department computers
Ability to perform duties within cluster units, as assigned
Must be able to communicate factual information effectively both orally and through writing with and all members of the healthcare team.
Must be able to comfortably accept delegation and negotiate task priorities.
Work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines.
Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time.
Involves considerable standing or walking, regular lifting of light-weight objects (i.e., 20 pounds or less) and assisting with heavier tasks such as assisting in lifting and moving patients.
Minor straining or fatiguing positions must be assumed, and some fatiguing physical motions are required.

Nice To Haves

BLS certification preferred

Responsibilities

Cleaning all units of the hospital (For BBC & BLH ONLY - may do laundry)
Dusts and cleans patients' rooms and restrooms. Maintains a clean and orderly environment for patients, staff, families and visitors
Changes bed linens, runs errands, and directs visitors.
Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment.
Records food and fluid intake and output, as directed.
Answers pages to assist nursing staff
Answers signal lights, bells, or intercom system to determine patients' needs. Communicates information and requests as appropriate to the registered nurse and/or patient care assistant.
Care and maintenance of tile and carpeted floors.
Monthly cleaning, which may include high dusting, baseboards, spot cleaning of walls.
May serve and collect food trays and feeds patients requiring help.
Transports patients and may assist patients to walk as directed by the registered nurse.
May assist in turning and repositioning bedfast patients, to prevent bedsores.
Compiles chart packets in accordance with established procedures.
Coordinates cleaning activities with the registered nurse and patient care assistant.
Assumes responsibility for own growth and development; attends regular staff meetings and stays current with pertinent information by regularly reading unit/department message books.
May serve and collect food trays and feeds patients requiring help.
Supports the functioning of the unit by restocking work areas, including retrieving and delivering supplies and equipment.
Utilizes department computerized systems to input appropriate data
Answer unit phone utilizing Bronson telephone standards
Assist greeter and unit clerk as needed