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Universal Service Representatives (USRs) play an important role in the financial well-being of our members and keep our branches running smoothly. A USR may perform many duties throughout the day, including help a member with a withdrawal or deposit on the teller line, open a new account in an office environment, review a credit report with a member to help find them opportunities to save money and so much more! This unique role covers both the teller line and platform in the branch and also floats to other branch to help during staff shortages. As a USR, you have the opportunity to get to know our members in different environments and build valuable relationships. Universal Service Representative scheduling is: Monday-Friday 8:15am-5:15pm with two to three Saturdays a month from 8:45am-12:15pm.