Universal Sales Representative

Henry Schein

2d•Remote

About The Position

What is the Henry Schein ONE Way? Simply put, we care for each other. We treat each other with respect, kindness, gratitude, and awe. We welcome different viewpoints and encourage creativity. Henry Schein ONE believes that everyone has something amazing and unique to contribute, and we wouldn’t be Global Industry leaders today without all the individual contributions that bring our team together. Our culture strives to provide a place where passion, individuality, autonomy, purpose and diversity succeeds. We strive to let you Schein because when you Schein so do we! If you are still not sold on how great it is to be a Team Schein Member, then perhaps you need to hear about our Henry Schein Cares programs, team engagements, lunches, and extra wellness benefits. Or that our leadership encourages you to maintain a healthy work-life balance. There are so many perks too numerous to list. If you are intrigued, apply now, our Talent Acquisition team is excited to meet you! This position is remote within the United States. Job Summary Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic Universal Sales Agent (B2C Telesales) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals. You’ll handle both inbound and outbound calls, connect with a diverse range of customers, and guide them through plan options with confidence, professionalism, and genuine care. If you’re self-motivated, performance-oriented, and passionate about helping people, this is your chance to make a real impact while growing your career. At DentalPlans.com, you’ll be part of a collaborative, high-achieving sales team that celebrates success and supports your growth. You’ll have the tools, training, and coaching to excel – plus the satisfaction of knowing your work directly improves access to affordable dental care. This is a full-time (40 hour/week) role. The exact shift will be determined based on business needs at the time of hire, with a possible start time between 8:30am and 10:30am EST and a possible end time between 5:30pm and 7:00pm EST. Candidates may reside in any U.S. time zone as long as they are able to work the assigned hours.

Requirements

2–3 years of call center sales experience
A high-energy, positive attitude with a passion for sales success and helping others
Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics
Organizational skills, attention to detail, and ability to follow structured processes
Ability to quickly learn, retain, and apply complex information to drive results
Excellent communication, active listening, and analytical skills
Proficiency in Microsoft Office
Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens
Willingness to work a regular 40-hour schedule and occasional overtime during peak periods
A work environment free from background noise and distraction

Nice To Haves

Bilingual (English and Spanish) or multilingual
Experience working with dental savings plans or health insurance
Experience using NICE CXOne

Responsibilities

Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family
Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs
Build strong connections with consumers, earning trust through professional, clear, and friendly communication
Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms
Enroll consumers via inbound and outbound calls generated by company marketing efforts
Follow a proven sales and compliance call flow to ensure quality and consistency
Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information
Accurately document all interactions in line with standard operating procedures
Participate in ongoing training and coaching to sharpen your skills and boost performance
Adhere to all company policies, scripts, and designated processes