Main Branch-posted 3 days ago
Part-time • Entry Level
Memphis, TN
51-100 employees

Looking for a career in the financial industry? We are hiring for Part-Time! FedEx Employees Credit Association (est. 1974) is a not-for-profit federal credit union which seeks to be the first-choice provider of financial solutions to FedEx employees, retirees, and their families, enabling our members to secure their financial future and realize their dreams. FECA has a caring team of employees, deeply invested in the communities it serves. FECA offers competitive compensation and benefits (medical, dental, vision, life, AD&D, short-term disability, EAP, 401k with company match, profit-sharing, discounts on financial products and services, paid vacation and personal days, and paid time for volunteering) as well as extensive professional development opportunities including on-site educational and leadership development programs. With over half a billion dollars in assets and more than 100,000 members, FECA has branches in Memphis, TN; Los Angeles, CA; Indianapolis, IN; Pittsburgh, PA; Harrison, AR; and Fort Worth, TX. FECA’s corporate offices are in Memphis, TN. For more information, visit fecca.com. Title: Universal Branch Representative/Teller – Floater ( Part-Time ) Department: Branch Services Reports To: Branch Manager Schedule: PT, Flexible hours Location: Memphis Area Branches FLSA Status: Non-exempt

  • Perform teller transactions that affect accounts such as deposit, withdrawals, and payments.
  • Balance and reconcile cash drawer and checks daily.
  • Assist members (we call our customers “members”) in completing all account applications, loan applications, and any other requests.
  • Provide members and other individuals with one-to-one support through all channels of communications.
  • Analyze loan applications and qualify applicants based on lending policies and guidelines and process completed applications, making sure to get all necessary paperwork and other items required.
  • Assist members with checking/ATM/Debit card/ACH fraud situations.
  • Maintain a positive work atmosphere by acting and communicating in a manner that shows confidence, confidentiality and professionalism with members, vendors, coworkers and management.
  • Connect Credit Association financial solutions to members’ financial needs.
  • Maintain regulatory compliance including Bank Secrecy Act.
  • Must have an excellent understanding of the Quality Approach Program and FedEx Employees Credit Association products and services.
  • Follow our internal CARE Service Standards.
  • Responsible for developing and maintaining a member centric culture where employees are highly motivated, member friendly and well trained for their position.
  • All other duties and responsibilities as assigned.
  • Some college coursework preferred
  • Financial Institution experience preferred
  • Excellent customer service skills.
  • Strong computer skills.
  • Accuracy in balancing and skill in error detection.
  • Excellent oral and written communications skills.
  • medical
  • dental
  • vision
  • life
  • AD&D
  • short-term disability
  • EAP
  • 401k with company match
  • profit-sharing
  • discounts on financial products and services
  • paid vacation and personal days
  • paid time for volunteering
  • extensive professional development opportunities including on-site educational and leadership development programs
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service