Coastal States Bank-posted 3 months ago
Full-time • Entry Level
Savannah, GA
101-250 employees
Credit Intermediation and Related Activities

At Coastal States Bank (CSB), we are Local. And Proud Of It. We are committed to the relationships we build, have a proven track record of success and share a passion for serving our clients and communities. We are looking for a Full-Time (non-exempt/hourly) Universal Banker who contributes positively to their workplace. This position works Mondays through Fridays in a professional branch setting in downtown Savannah, GA. Hourly rate is commensurate with experience. This position performs teller duties to ensure banking needs are being met in a timely and efficient manner. The Universal Banker sells and cross-sells products and services. Opens new accounts and maintains existing accounts. Required experience includes cash handling, working with computer based cash-handling systems and stellar customer service. This is not a remote or hybrid position. Out of town applications will not be considered. The Universal Banker plays a key role is providing retail banking services and products to customers. In addition to performing a variety of tasks associated with transacting customer requests and verifying the completeness of retail banking transactions, the Universal Banker is in the prime position to develop new business opportunities with current and potential customers.

  • Provides superior service to bank customers by performing banking transactions, handling both current and potential customer inquiries and expanding bank relationships.
  • Establish personal and business accounts, including checking, savings, IRA, and certificate of deposit, prepares all the related documentation and inputs information in system.
  • Promote and provide information to current and potential customers and offer appropriate products and services.
  • Promote and provide information to customers on new and enhanced products and services to current and potential customers.
  • Expand bank relationships by making appropriate referrals, such as mortgage and commercial lending.
  • Perform account research, account maintenance and problem solving.
  • Answer and assist incoming callers with questions and requests; route callers appropriately.
  • Perform teller duties. Maintains and balances cash drawer, receives deposits, posts payments, and pays out customer funds.
  • Balance and replenish cash in ATM.
  • Maintain standards of professionalism, customer service, teamwork, attendance and punctuality.
  • Maintain customer satisfaction and confidence by representing the bank in a positive manner, maintaining confidentiality, answering various questions and conducting business in a professional manner.
  • Participate in community events to increase bank visibility and develop business opportunities.
  • Complete all mandatory training sessions as required by management.
  • Comply with bank procedures and follow regulatory, operational and security guidelines.
  • Contribute to the bank team effort by working on special projects and reports, performing other job-related duties, at the discretion of the Team Leader.
  • High school graduate or equivalent is required.
  • Minimum of 5+ years' experience in the bank operations, and in a regulatory environment including cash handling and customer service are required.
  • Associate's or bachelor's degree in related field is preferred.
  • Additional banking or general business courses is preferred.
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