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The position is within the Retail Banking division, specifically in the Branch Network department, reporting to the Financial Center Manager. The role is non-exempt and falls under grade 5, with a pay range of $18.00 to $29.50. Actual compensation will be determined based on various factors including skills, prior relevant experience, and specific work location. The job is located in Delmar, NY at 255 Delaware Ave. The primary purpose of this role is to identify customer needs to facilitate needs-based sales and build customer loyalty. The employee will strive to provide memorable customer experiences and promote digital engagement while performing general operational duties, including transactions for checking, savings, loans, and other assigned services. The employee will serve as the main point of contact for customers, maintaining a working knowledge of established policies and operating procedures.