Universal Banker
About The Position
Mechanics Bank is looking for a Part-Time (30 hours) Universal Banker for the Brawley , CA Branch . Under general supervision, independently and accurately performs the full range of teller and new accounts transactions according to established procedures. Provides dual control support. Delivers excellent customer service. What you'll do: Performs routine teller transactions, new account transactions and works directly with clients. Responsible for maintaining and balancing a cash supply for transactions performed. Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a retail office. Promotes the full range of deposit products and services that best meets the client's needs. Receives consumer loan applications and reviews loan packages for required documentation. Processes simple consumer loan packages and refers complex applications to qualified employees in the branch. Assists customers with account maintenance, online banking, mobile banking, and other complex account issues. Resolves concerns presented by clients. Represents the Bank and its products and services with pride and enthusiasm. Senses and responds to customer needs. Identifies and pursues new or related customer opportunities for additional products and/or services. Provides quality referrals to business partners. Reviews client transactions for red flags and fraudulent items. Maintains awareness of current criminal scams used against banking clients. Prevents clients from becoming victims of fraud. Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs. Completes required compliance training in a timely manner. Participates in branch, Region, and Bank campaigns.
Requirements
- High school diploma/GED required.
- 0-3 years of experience in banking.
- Excellent interpersonal skills and customer service.
- Ability to work independently and collaborate effectively as a team member.
- Ability to make decisions using information available.
- Excellent interpersonal skills, attention to detail, and customer service.
- Working knowledge of Bank deposit products and services.
- Working knowledge of Bank's consumer loan products.
- Basic knowledge of alternative Bank services and vendor provided products.
- Ability to persuade, including the value and benefits of using the Bank's services and products.
- Knowledge of applicable Bank policies and procedures.
Responsibilities
- Performs routine teller transactions, new account transactions and works directly with clients.
- Responsible for maintaining and balancing a cash supply for transactions performed.
- Provides comprehensive deposit services to individuals, fiduciary, and small businesses in a retail office.
- Promotes the full range of deposit products and services that best meets the client's needs.
- Receives consumer loan applications and reviews loan packages for required documentation.
- Processes simple consumer loan packages and refers complex applications to qualified employees in the branch.
- Assists customers with account maintenance, online banking, mobile banking, and other complex account issues.
- Resolves concerns presented by clients.
- Represents the Bank and its products and services with pride and enthusiasm.
- Senses and responds to customer needs.
- Identifies and pursues new or related customer opportunities for additional products and/or services.
- Provides quality referrals to business partners.
- Reviews client transactions for red flags and fraudulent items.
- Maintains awareness of current criminal scams used against banking clients.
- Prevents clients from becoming victims of fraud.
- Gathers data and processes various reports and forms (e.g., Currency Transaction Reports, Reg CC, holds, overdraft, etc.) to ensure compliance with Bank policies and procedures, Bank Secrecy Act/Anti-Money Laundering and regulatory compliance programs.
- Completes required compliance training in a timely manner.
- Participates in branch, Region, and Bank campaigns.
Benefits
- Medical, prescription, dental, and vision coverage for employees and their eligible family members
- Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
- Health Savings Account with employer contribution
- Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
- 401(k) and Roth 401(k) with company contribution
- 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
- Supplemental Health plans, Voluntary Legal and Identity Theft Services
- 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
- Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
