Universal Banker - Perkasie Office

QNB Bank•Perkasie, PA

1d•Onsite

About The Position

QNB Bank is seeking an experienced full-time Universal Banker for its Perkasie Office. This role involves modeling Q2 Service and Sales programs, building customer relationships by representing QNB in a courteous, confidential, and professional manner, and providing prompt, efficient, and accurate service in processing transactions through consultative selling and cross-selling. The Universal Banker will evaluate customer needs, open, close, and service all types of deposit products, and handle loan origination and disbursement. The position requires an in-depth knowledge of branch functions, including performing paying and receiving Financial Service Representative functions, accurately balancing cash drawers and/or Teller Cash Recyclers (TCR), and managing ATM and Vault Settlement. The role may also involve ensuring daily office settlement, assisting in personnel training, participating in committees, and supporting community involvement. Compliance training and adherence to government regulations and QNB policy are essential, including compliance with the S.A.F.E. Mortgage Licensing Act.

Requirements

Must be proficient in all aspects of job
High School diploma or equivalent
Complete Universal Banker Certification Checklist
Interpersonal skills to represent the Bank in a positive way when dealing with both internal and external customers
Successful in motivating team members in all aspects of QNB's Service Excellence
Ability to lift and maneuver 25-30-pound coin bags
Communication skills that model QNB's sales efforts; including the ability to identify and fulfill customers' current and future needs
Requires strong reading, writing and arithmetic skills
Fulfill QNB compliance in operations and security procedures by adhering to government regulations, QNB policy, and established procedures
Compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations
Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results
Must fulfill re-certification of Universal Banker I requirements annually
PA Notary
Ability to solve problems and carry on without supervision

Nice To Haves

Successful completion of Banking Fundamentals and Consumer Lending
Strong product knowledge
Actively champion and coach for Q2 Sales and Service, referrals and product campaigns
Completion of some college courses

Responsibilities

Models Q2 Service and Sales programs with creativity and energy such that goals are achieved, and quality standards are met or exceeded
Takes personal initiative and is a positive example for others to emulate
Builds customer relationships by being accountable for representing QNB to the customer in a courteous, confidential, and professional manner
Provides prompt, efficient, and accurate service in processing transactions through consultative selling and cross-selling in a positive manner
Evaluates customer needs through the use of open-ended questions and refers customers to the appropriate resource
Opens, closes, and services every type of deposit product
Able to take and disburse loans
Perform branch functions requiring an in-depth knowledge of branch transactions
Performs paying and receiving Financial Service Representative functions accurately
Balances cash drawer and/or a Teller Cash Recycler (TCR) at the end of the day
Performs ATM, Vault Settlement, etc.
May ensure daily office settlement
Assists in the training of personnel
May be a member of a committee (i.e. Safety Committee) and train personnel on the information obtained from attending committee meetings
Assists in processes and prepares branch cash and settlement
Able to relate to other people beyond giving and receiving instructions
Supportive of community through involvement and participation in local volunteer and/or charitable organizations
Completes assigned compliance training in a timely manner and demonstrates ability to apply training to their duties and responsibilities
Assumes additional job-related duties as requested