Universal Banker - Cool Springs

Republic Bank•Franklin, TN

4h•Onsite

About The Position

Republic Bank believes in the development and advancement of its associates, offering opportunities to learn all aspects of the company for future advancement. The bank's values are built upon making an IMPACT for clients, associates, and communities, focusing on innovation, ease of service, exceptional service, acknowledging success, caring, and thriving together. This commitment has led to Republic Bank being named one of the Best Places to Work in Kentucky for ten years. The Universal Banker role is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position involves selling business and consumer deposit products, delivering high-level service by opening and closing deposit accounts, directing customer service issues, and handling teller transactions. The role is also integral to a team effort in achieving the banking center's sales goals.

Requirements

Minimum 2 years previous retail sales experience or 1-year Republic Retail Banking experience required.
Basic computer skills required.
Proficiency in Microsoft Office products and internet applications.
Fluent in English (speak, read, write, comprehend, communicate) required.
NMLS registration may be required.

Nice To Haves

Previous loan experience preferred.
Fluent in Spanish (speak, read, write, comprehend, communicate) preferred.

Responsibilities

Responsible for comprehensive, prompt, and efficient client transactions.
Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into core system.
Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients.
Consistently deliver the Republic Experience to every client.
Balances cash drawer each day, meeting Republic’s standard of performance.
Performs SSR transaction overrides & makes hold decisions.
Receives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into core system.
Takes outgoing wire transfer requests; processes cash advances; cashes checks & processes withdrawals; opens & records the night drop deposit transactions; balancing ATM; research necessary information upon client’s request while following all security procedures for the banking center.
Using consultative sales, engage in conversations with existing and potential clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business.
As needed, open and close all types of deposit accounts (checking, savings, CD’s) both business and personal, following all bank policies and procedures.
Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed.
Adhere to Bank’s new client on boarding process and procedures.
Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts.
Efficiently operate in the consumer loan system for unsecured loans, auto loans, and other consumer loans.
Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required.
Model and foster behaviors that support the Bank’s values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization.
Willingly perform all other duties and projects as assigned.