Universal Banker

SCU Credit Union•Brockton, MA

5d•$23 - $27

About The Position

SCU Credit Union, an Equal Opportunity Employer, with offices in Sharon, Mansfield, East Walpole, North Attleboro, Brockton, Taunton, and Foxboro. Our mission is to provide a full range of financial services to our members at competitive rates while emphasizing financial soundness, convenience and efficient friendly service. At the same time, we maintain a challenging, rewarding and enriching environment for all employees. The vision of SCU Credit Union is to enhance the economic well being of our members, to nurture long-term relationships and to continue our deep commitment to community service and involvement. Are you passionate about providing outstanding customer service and helping others achieve their financial goals? Join our team as a Universal Banker, where you’ll play a key role in building strong member relationships and supporting day-to-day branch operations. The Universal Banker handles both member service and transaction functions, focusing on building strong relationships and promoting Credit Union products. This role combines sales, service, and operational support in compliance with regulatory and security standards. Assigned branch location to be determined

Requirements

Strong customer service, communication, and interpersonal skills
Working knowledge of banking operations, products, and regulations
Ability to work independently and within a team
Ability to apply strong analytical skills in reviewing information and data

Responsibilities

Build and deepen member relationships through proactive engagement and needs-based conversations
Meet or exceed branch sales and service goals
Process deposits, payments, and other banking transactions
Educate members on digital banking tools and services
Resolve account inquiries and provide exceptional service
Refer members to appropriate specialists for additional services
Support daily operations, branch opening/closing, and assist with loan processing
Participate in community events and promote Credit Union services