Mission Fed-posted 3 days ago
$21 - $24/Yr
Full-time • Entry Level
Onsite • Poway, CA
251-500 employees

Do you have some Teller experience under your belt and looking to take the next step in your financial career? Do you have foundational knowledge of finance, and are eager to gain more experience in lending and sales? Are you outgoing and enjoy building relationships? Do you have a passion for helping others better their financial future? How does working with a great team where you will feel supported and appreciated sound? If this sounds interesting, we may just have the opportunity for you! Most important in this job, we want you to take good care of our members because they are everything to us! Part of this role is proactively and professionally acknowledging anyone who enters the branch. Welcome to Mission Fed! This role routinely opens new accounts (new shares for existing members) In this role, it is important to accurately process routine member account transactions including, but not limited to deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, etc. You will research and resolve member inquiries on issues related to their accounts. You may also conduct research on member accounts. How do you feel about sales? This role requires team members to cross-sell (don’t worry, only services that would benefit our members) and properly track products and services referred or sold. On the daily, you would support branch operations with end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure.

  • Routinely opens new accounts (new shares for existing members)
  • Accurately process routine member account transactions including, but not limited to deposits, withdrawals, loan payments, account transfers, wire transfers, official checks, gift cards, cash advances, etc.
  • Research and resolve member inquiries on issues related to their accounts. You may also conduct research on member accounts.
  • Cross-sell (don’t worry, only services that would benefit our members) and properly track products and services referred or sold.
  • Support branch operations with end-of-day balancing by scanning checks, providing dual control to balance the vault cash and card supplies, and totaling branch cash and checking to ensure all confidential information is secure.
  • Candidates with 18 months of financial institution or similar industry experience in a retail branch environment, to include a minimum of 6 months opening new accounts.
  • Ability to actively cross-sell products & services is required.
  • Strong listening, verbal communication, time management and organizational skills required.
  • Able to maintain the confidentiality of member information.
  • Ability to process consumer loans is a plus!
  • Great team!
  • Professional yet relaxed environment!
  • Training. Lots and lots of training!
  • 18 days of PTO in your first year plus 12 holidays a year!
  • 6% 401(k) match
  • Full benefits package including medical, dental, vision, life insurance, etc.
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