Universal Banker

Self-Help•Crestwood, IL

8d•$25

About The Position

The Universal Banker serve as a liaison between the member and the credit union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, originate consumer loans, resolve issues, and professionally handle the member’s daily needs. We are seeking a Universal Bankers for our Crestwood, IL branch! WHAT You’ll Do: Manage the consumer loan process from initiation through pre-qualification to closing, including: interviewing loan applicants, preparing applications, preparing files for processing and underwriting, providing timely accurate disclosures to members, and troubleshooting issues that may arise. Work with members (customers) to meet their financial service needs Promote credit union products and services based on member’s needs Process share deposit payments, loan payments, CD and lines of credit transactions, etc. Disburse cash and check withdrawals. Open, close, and balance cash drawer daily. Handle Vault Teller responsibilities and balance ATM daily. Initiate conversations to suggest new products and services. Participate in Credit Union outreach events. Adhere to general regulatory procedures. WHAT You’ll Need: 3-5 years in a financial institution or other customer service industry preferred Bilingual English/Spanish fluency preferred Ability to form and maintain strong relationships with internal and external customers. May be required to travel to cover other branches. High school diploma or equivalent. Compensation starts at $25 per hour Compensation ranges are based on local market rates and are determined by geography, role, and experience. Self-Help is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Company Disclaimer: Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status. Welcome to Self Help Careers! Self-Help is a family of Mission Driven non-profit financial organizations. Our national foot-print means we offer strong benefits and opportunities across the country. Our inclusive collegial culture means that no matter where you're located, you're part of a shared mission. At Self-Help we don't just go to work. We create change - and we do it together. Join Us! If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, please request the appropriate accommodation by emailing: [email protected].

Requirements

3-5 years in a financial institution or other customer service industry preferred
Bilingual English/Spanish fluency preferred
Ability to form and maintain strong relationships with internal and external customers.
May be required to travel to cover other branches.
High school diploma or equivalent.

Responsibilities

Manage the consumer loan process from initiation through pre-qualification to closing, including: interviewing loan applicants, preparing applications, preparing files for processing and underwriting, providing timely accurate disclosures to members, and troubleshooting issues that may arise.
Work with members (customers) to meet their financial service needs
Promote credit union products and services based on member’s needs
Process share deposit payments, loan payments, CD and lines of credit transactions, etc.
Disburse cash and check withdrawals.
Open, close, and balance cash drawer daily.
Handle Vault Teller responsibilities and balance ATM daily.
Initiate conversations to suggest new products and services.
Participate in Credit Union outreach events.
Adhere to general regulatory procedures.