Universal Banker - Greenville, GA

FIRST PEOPLES BANK•Greenville, GA

19h•Onsite

About The Position

The Universal Banker is a dynamic and customer-focused role, responsible for delivering personalized banking solutions and fostering lasting customer relationships. This position combines elements of both teller and personal banker roles that involves handling account services, processing transactions, and promoting bank products and services to meet customer needs and contribute to branch success.

Requirements

One year of experience in banking, customer service, or a related field.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Commitment to fostering a collaborative team environment with a positive approach
Effective problem-solving skills and the ability to work well under supervision.
Excellent verbal and written communication abilities.
Meticulous attention to detail and reliable organizational skills.
Ability to multitask and meet strict deadlines in a fast-paced environment.
Flexibility to work weekends and adjust schedules as needed.
Consistent and dependable attendance is vital to meeting the needs of this role.
MUST BE ABLE TO PASS CREDIT AND CRIMINAL HISTORY BACKGROUND SCREENING

Responsibilities

Provide a welcoming and professional customer experience, both in-person and over the phone.
Proactively identify customer needs and recommend appropriate products and services.
Research and resolve customer inquiries with care and efficiency.
Open, maintain, and service various account types, including checking, savings, and certificates of deposit.
Assist with safe deposit box services
Process teller transactions accurately and efficiently by handling cash recyclers, branch capture systems, cash counters, and cash advance equipment.
Assist customs with online and mobile banking services, troubleshooting issues as needed.
Comply with all Bank policies, procedures, and relevant regulations to include, but are not limited to BSA, CIP, OFAC, and Fair Lending.
Complete all required training promptly and participate in ongoing development opportunities.
Perform additional duties as assigned.