Universal Banker - Medina Branch

ESL All CompaniesMedina, NY
$22Onsite

About The Position

This position is responsible to effectively and efficiently process customer transactions in a branch environment, and provide appropriate recommendations to customers who may need guidance in identifying the right financial solutions for their financial needs in order to build long-term mutually beneficial relationships, achievement of business objectives, and increased awareness of ESL’s self-service and digital service offerings. ESL is currently seeking a Universal Banker to work in our Medina office to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities. As a Universal Banker at ESL you will: Create a positive face to face member experience Build long lasting relationships with members Work in either a Teller or Relationship Banker position depending on the branch needs Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner Help members recognize and obtain the most appropriate solutions for their financial needs Educate and Refer a variety of products and services to members Assist members with accounts, loans and maintenance Learn about the banking and finance industry Gain exposure to career opportunities at ESL

Requirements

  • One year in sales/service in the financial services or comparable industry required
  • High School diploma or High School equivalency diploma required
  • Strong, communication, problem solving and decision making abilities
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
  • Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Nice To Haves

  • Prior Sales Experience preferred
  • Understanding of banking products and services preferred
  • Notary preferred; if not obtain within 12 months of filling role

Responsibilities

  • Create a positive face to face member experience
  • Build long lasting relationships with members
  • Work in either a Teller or Relationship Banker position depending on the branch needs
  • Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
  • Help members recognize and obtain the most appropriate solutions for their financial needs
  • Educate and Refer a variety of products and services to members
  • Assist members with accounts, loans and maintenance
  • Learn about the banking and finance industry
  • Gain exposure to career opportunities at ESL

Benefits

  • ESL offers a competitive benefits package which focuses on providing a work life balance for all employees.
  • Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.
  • In addition to competitive pay and benefits, we offer an annual performance-based incentive that rewards eligible employees for their contributions to our success.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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