Universal Banker

Berkshire Bank • Town of Queensbury, NY

142d • $18 - $30 • Onsite

About The Position

Identify customer needs to make needs-based sales and build customer loyalty.
Consistently strives to satisfy customers by providing memorable customer
experiences and champions digital engagement. Performs general operational
duties, including transactions for checking, savings, loans, and other assigned
services. Builds positive customer relations as Bank’s main point of customer
contact; maintains working knowledge of established policies and operating
procedures.

Requirements

• Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable (by exception only based on business need)
• Available to work Saturday hours and travel to nearby offices as required
• High school diploma or equivalent
• Proven experience in a goal-oriented sales or customer service environment
• Superior customer service skills
• Strong communication (verbal/written) skills, with ability to conduct face-to-face interaction
• Ability to identify customer needs and make appropriate sales
• Basic computer skills
• Interpersonal skills

Nice To Haves

• Banking courses a plus
• Cash handling experience preferred
• Sales experience preferred

Responsibilities

• Customer Service
• Client Service Line Duties
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one’s duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees