Universal Banker

Commercial Bank & Trust Co • Jackson, TN

8d

About The Position

Role and Responsibilities:

1. Performs the duties of a paying and receiving teller: cashes checks; accepts deposits and loan payments and safe deposit rent; sells Official Checks; completes CTRs and Cash Log as needed; takes check orders; scans work for Branch Capture.
2. Performs the duties of a Customer Service representative: opens new accounts; monitors check orders; cross-sells all accounts offered by the bank; assists customers with IRAs and IRA questions and with account inquiries. 
3. Opens, balances, and closes Card Wizard machine daily.  Makes/orders debit cards.
4. Prepare wires as requested by customer.
5. Performs the duties of a loan assistant as backup.
6. Uses Deposit Horizons when working with customers.
7. Complies with CIP requirements.
8. Balances cash vault on a rotating basis.
9. Balance the ATM as needed.
10. Assists customers with concerns and questions to resolve issues. 
11. Employee has prompt and regular attendance.
12. Has a helpful attitude with co-workers and customers.
13. Strives to improve efficiency in his/her work area through cost savings.
14. Performs other duties assigned by supervisor.
15. Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
16. Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails. 

Qualifications and Education Requirements

High school diploma or equivalent

Requirements

• High school diploma or equivalent

Nice To Haves

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software

Responsibilities

• Performs the duties of a paying and receiving teller: cashes checks; accepts deposits and loan payments and safe deposit rent; sells Official Checks; completes CTRs and Cash Log as needed; takes check orders; scans work for Branch Capture.
• Performs the duties of a Customer Service representative: opens new accounts; monitors check orders; cross-sells all accounts offered by the bank; assists customers with IRAs and IRA questions and with account inquiries.
• Opens, balances, and closes Card Wizard machine daily. Makes/orders debit cards.
• Prepare wires as requested by customer.
• Performs the duties of a loan assistant as backup.
• Uses Deposit Horizons when working with customers.
• Complies with CIP requirements.
• Balances cash vault on a rotating basis.
• Balance the ATM as needed.
• Assists customers with concerns and questions to resolve issues.
• Employee has prompt and regular attendance.
• Has a helpful attitude with co-workers and customers.
• Strives to improve efficiency in his/her work area through cost savings.
• Performs other duties assigned by supervisor.
• Completes all training assigned by HR, IT, Compliance, BSA, and supervisor on a timely basis.
• Follows IT Security Policies and Procedures, including the diligent reporting of phishing emails.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED