Universal Banker

Partners Bank•Conway, AR

20d

About The Position

The Universal Banker is a seasoned financial professional with a diverse skill set, adept at seamlessly managing a broad spectrum of tasks within the banking realm. This individual assumes a dynamic role, encompassing the responsibilities of an ASR, Loan Assistant, and Branch Lead as circumstances dictate. Their responsibilities integrate both the finesse of customer service and the precision of transactional functions.

Requirements

A high school diploma or equivalent GED is required.
At least three (3) years of related experience and/or training is required; or the equivalent combination of education and experience.

Nice To Haves

An associate degree in a related field is preferred.

Responsibilities

Provide superior customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues.
Provides solutions to meet the needs of customers.
Perform Account Service Representative duties as needed.
Process daily bank transactions such as: Accept and process retail and commercial checking and savings deposits including night deposits by determining that all necessary deposit documents are in proper form and issues receipts.
Confirm all necessary documents are properly authorized, are in proper form and are within authorized limits.
Make decisions when questionable items are presented for cashing including placing holds on accounts to identify uncollected funds.
Accept and processes all types of loans, credit line, safe deposit, and tax payments; accepts some commercial relationship payments.
Prepare daily totals and corresponding tickets for batch transactions (e.g., ATM settlement, cash advances, money orders, TT& L payments, etc.).
Assembles and prepares, within an established schedule, all transactions for delivery to Deposit Operations Department for timely processing.
Balance transactions and verify cash totals: Monitors and maintains an adequate supply of currency and coins, balances cash drawer according to established schedule and performance standards.
Sells excess coin and currency to vault or buys coin and currency to maintain minimum but adequate drawer supply.